“Virus” Removal


In this article we are going to try and help you remove Our instructions cover all Windows versions as well as most browsers – Chrome, Firefox, Internet Explorer etc.

In the following article we are going to review one issue that could have very irritating effects. This is defined as a browser hijacker, the main functions of which include integrating into all kinds of browsers – Chrome, Explorer, Firefox, and changing their settings by putting new search engines, redirecting you to a wide range of web pages and displaying a huge number of online ads.

All about

As a member of the browser hijacker group, this program could be responsible for the aforementioned changes in all of your browser’s settings. Most often your system might get infected with when you download and install a program bundle. Sometimes it is possible to catch this program from a contaminated website, email attachments, emails themselves or torrents, video-streaming or shareware-distributing web pages.

What does the most likely source of hijackers, a program bundle, represent?

A program bundle is a set of different types of software, which get distributed and downloaded together, usually for free. Developers produce such bundles because of their need to earn additional profits to sustain their practices or/and companies. Bundles are completely legal and usually consist of some originally-created programs plus ad-producing software such as Adware or browser hijackers.  The advertisements you see are also legal as they represent a normal way of promoting goods and services and every ad contributes to the earnings of the programmers who spread ad-displaying software. “Virus”? Is it really a “Virus”?

The short answer is no, it isn’t – is not a “Virus”. Browser hijackers are mostly harmless, but could have some pretty annoying features such as broadcasting pop-ups, boxes, tabs and banners at such a high intensity that your entire device could become sluggish or you might be unable to reach the web page you want  because of the number of generated ads. Some users may even believe that some of the displayed advertisements could in fact take you to dangerous websites that may distribute extremely harmful types of viruses like Ransomware. Something else about and its sibling programs that might appear slightly disturbing or even questionable is the capability of most hijackers to try to predict what services and products you maybe need by exploring your browsing history. Such actions could be considered too intrusive by some users and experts and as a result the negative image of is created. The program is also classified as potentially unwanted thanks to the aforementioned rather shady features it has. Still, we are not discussing a virus in this article. does not possess any malicious qualities. It doesn’t copy, steal or destroy any data on your PC; it cannot block your system or encrypt any files that are important to you. Also, no harassment and blackmailing will come from its presence on your computer. It cannot spy on you or any of the information that you review on your machine either.

How does get installed?

Most of the infections with result from the improper installation of new software. Many people tend to install any new program they download by choosing the Default, Quick or Automatic option of a given wizard. This is wrong as it strips you of the chance to see exactly what contents of a software bundle you are putting into your system. Always bear in mind that the only safe installation feature is the one that provides the most detailed information about the installation process. Such features are most times named either Custom or Advanced. By selecting them, you can save your system from a lot of potential threats and even some sorts of malware like Ransomware and Trojans.

Some more prevention tips

Apart from the correct way of installing programs, you may need some more prevention tips to help you avoid this and other hijackers in the future. This advice is pretty general but still functional when it comes to staying away from ad-producing programs:

  • Do not visit every web page you notice on the web. There’s a high chance of landing on a contaminated or malicious page. Choose only the ones with a good reputation;
  • Do not download anything from places you do not consider safe. This is a must when it comes to cyber security;
  • Always scan your computer for potential infections using an anti-malware program. Make sure that you keep it up-to-date and you renew your license so that it’s completely functional;
  • Always avoid strange pop-ups, notifications, spam emails and all suspicious emails particularly, as they may infect you with something;
  • An activated pop-up blocker will prevent the website-hosted advertisements and can save you at least from them.

Advice on removing

If you have reached the point where you cannot tolerate the invasive adware and its effects on your PC, you may need some advice on removing it. We have created a specialized Removal Guide to help you do that in a safe and tested way. Read all the instructions carefully and implement them exactly as described. “Virus” Removal

Many types of malware will restrict your access to their core files. It is highly recommended that you reboot your PC in safe mode before attempting to use this guide.

  • To enable Safe Mode reboot you PC, then hit F8 repeatedly. When the corresponding menu opens please select Safe Mode with Networking.

WARNING! If you are using Windows 8,0 or later and/or your operating system is installed on a fast SSD drive this may fail to work. In this case click here to see how to start your PC in Safe Mode.

#1: Uninstall the malicious program from your control panel


Enter control panel to look for any suspicious programs, which may have installed on your PC. To do that:

  1. Navigate to your Desktop
  2. Press simultaneously the Win button together with the R button (Win+R)
  3. In the Run window that just opened type appwiz.cpl

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  1. Go through the list of programs and find or anything else that may seem suspicious. Right-click on it and choose the uninstallation option

WARNING! Carefully read any confirmation messages that may be created in the process. Sometimes you may get offers to download more Adware applications and this can be linked to either the Yes or the No answer depending on the wording!

  • Optional:

Go through the list of programs again and check online for any potentially unwanted programs. We have an article that covers this awesome free software that makes sure that your computer is free from bloatware and programs that you don’t need.

#2: Remove From Chrome

Now we’ll remove the extensions that the malware has attached to your browser.

  1. Open your Google Chrome browser.
  2. Type chrome://extensions/  in the URL address bar and press Enter.
  3. Click on “Developer Mode” on the top right and look for the extension installed by and anything that might be related to it. Copy their IDs (the string of letters), then remove them by clicking on the trash bin icon.

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  1. Type Regedit in the Windows Start Menu and press Enter. Go in : HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions and delete the entries corresponding to the suspicious IDs you recorded.

#3: Remove From Firefox

  1. Open Mozilla Firefox browser.
  2. Type “about:support” in the URL address bar and press Enter.
  3. Click on the “Refresh Firefox” button on the right and confirm.

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#4 Remove From Internet Explorer

  1. Open your Internet Explorer internet browser.
  2. Click on the Gear icon on the up right, then on manage add-ons.
  3. Go through the list disable any suspicious extensions.

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#5 Remove any leftover parasitic processes


From the task manager:

  1. Use Ctrl + Shift + Esc and open the Task manager, then click on the Processes
  2. Go through the list of processes and look for unknown or otherwise suspicious entries.
  3. If you see anything suspicious right click on the process and shoes Open File Location, then terminate the process and delete any files you find in the directory.

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WARNING! If the directory you open from this menu has no files inside of it it’s probably because the malware has hidden them. You need to reveal hidden files and folders in order to be able to see them. Click here if you don’t know how to do that.

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From the start menu:

  1. Press simultaneously the Win button together with the R button (Win+R)
  2. In the Run window that just opened type msconfig
  3. Click on the Startup tab.

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This menu controls which programs are loaded when windows starts after a reboot. Disable anything that seems suspicious. Optionally you can also disable any program that you don’t need and also has a high impact on your startup time.

Feel free to write to us in the comment section with any questions that you may have. Also if we have been helpful to you please share this article to help us reach more people like you.  

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