Remove “Virus” (Chrome/Firefox)


In this article we are going to try and help you remove Our instructions cover all Windows versions as well as most browsers – Chrome, Firefox, Internet Explorer etc.

In case you are currently having problems with the program called or any other similar piece of software, then you should read this article. It contains all the information that you might require so as to handle the situation with this unwanted program. There is also a detailed manual below, which will guide you through the different steps of removing it from your PC. Applications such as this one are actually very common and widely spread throughout the internet. They are known as Browser Hijackers and most of them share similar characteristics. Some of the more prevalent traits of the Hijackers are their tendency to mess with the user’s browser, whether it be Chrome or Firefox, changing its homepage, search engine and even causing sudden page redirects to unknown and sometimes shady websites. Apart from that, there are several other potential negative effects of a typical Browser Hijacker that we will get into later in the article.

What kind of software are Browser Hijackers?

Oftentimes the developers of programs like might attempt to promote them as useful and beneficial to the computer they are on. It could be said that particular software of this type improves the user’s browsing experience or makes it safer and more secure. However, there is a thin line between applications that are actually useful, yet might have some annoying features, and programs that are pretty much useless and benefit only their creator. If a piece of software is categorized as a Browser Hijacker, then it falls into the second group. Those are programs that are more of a burden to have around than a relief. This is also the case with It might be stated that it will help the user and the user’s system, but in fact its actual purpose is to earn income for its creator. Even if it has some actual functionality, it is probably heavily exaggerated and overstated and is most likely not worth the frustration of dealing with the negative effects of the program.

So is really a “Virus”?

To put it bluntly – no, is not really a virus. While applications like are surely no malicious viruses like the infamous Ransomware or the noxious Trojan horse viruses, they might still hold certain potentially problematic traits apart from the ones we have already mentioned. One example is their capability of looking into the user’s online history and later using the gathered information for online marketing purposes. Even though this practice is often not considered illegal, it is surely something you would not want happening to you and your online privacy. Apart from that, can also display exaggerated or outright false warning error messages on your screen in an attempt to make you get some other piece of obscure software that is said to be able to resolve the errors your PC might not even have. Another possibility is that some Hijackers could spam your screen with invasive and bothersome advertising materials that won’t allow you to effectively use your browser. Last but not least, those unwanted programs can lead to a drastic decrease of your machine’s productivity. This is due the fact that they might sometimes have very high CPU and RAM usage. Often Browser Hijackers cannot be simply deactivated, because they turn themselves on again every time you disable them. Therefore, the only effective way to stop them from messing with your browsers is to remove them completely.

How to keep Browser Hijackers away from your computer’s system?

Once you have dealt with your current issue, you need to make sure that your system stays clean from any unwanted software in the future. The way to do this is to have a good grasp of how those programs get installed onto people’s computers. Know that there are quite a few potential methods for distributing Browser Hijackers. The good news is that in most cases all that it takes to spot a potential Browser Hijacker is to simply use your common sense. What this means is that you should not open any suspicious or shady-looking e-mails and links and you should also stay away from sites that you don’t know whether to trust. Also, you must make sure that you only use reliable and trustworthy sources for downloading new software. Last but not least, beware of any file bundles, because they can sometimes contain an unwanted application such as a Browser Hijacker. If you do not know what a file bundle is, it is a program installer that has some other additional applications included in it apart from the main thing. If you use the Quick/Default installation settings to install that program, you’ll also get all of the added content. What you need to do in order to avoid this is utilize the custom installation option where you should be able to see and remove any added installs that seem unwanted. Do this, and you should be safe to install the program you want without fear of landing a Browser Hijacker that you would later need to remove.

Remove “Virus” (Chrome/Firefox)

Many types of malware will restrict your access to their core files. It is highly recommended that you reboot your PC in safe mode before attempting to use this guide.

  • To enable Safe Mode reboot you PC, then hit F8 repeatedly. When the corresponding menu opens please select Safe Mode with Networking.

WARNING! If you are using Windows 8,0 or later and/or your operating system is installed on a fast SSD drive this may fail to work. In this case click here to see how to start your PC in Safe Mode.

#1: Uninstall the malicious program from your control panel


Enter control panel to look for any suspicious programs, which may have installed on your PC. To do that:

  1. Navigate to your Desktop
  2. Press simultaneously the Win button together with the R button (Win+R)
  3. In the Run window that just opened type appwiz.cpl

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  1. Go through the list of programs and find or anything else that may seem suspicious. Right-click on it and choose the uninstallation option

WARNING! Carefully read any confirmation messages that may be created in the process. Sometimes you may get offers to download more Adware applications and this can be linked to either the Yes or the No answer depending on the wording!

  • Optional:

Go through the list of programs again and check online for any potentially unwanted programs. We have an article that covers this awesome free software that makes sure that your computer is free from bloatware and programs that you don’t need.

#2: Remove From Chrome

Now we’ll remove the extensions that the malware has attached to your browser.

  1. Open your Google Chrome browser.
  2. Type chrome://extensions/  in the URL address bar and press Enter.
  3. Click on “Developer Mode” on the top right and look for the extension installed by and anything that might be related to it. Copy their IDs (the string of letters), then remove them by clicking on the trash bin icon.

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  1. Type Regedit in the Windows Start Menu and press Enter. Go in : HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions and delete the entries corresponding to the suspicious IDs you recorded.

#3: Remove From Firefox

  1. Open Mozilla Firefox browser.
  2. Type “about:support” in the URL address bar and press Enter.
  3. Click on the “Refresh Firefox” button on the right and confirm.

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#4 Remove From Internet Explorer

  1. Open your Internet Explorer internet browser.
  2. Click on the Gear icon on the up right, then on manage add-ons.
  3. Go through the list disable any suspicious extensions.

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#5 Remove any leftover parasitic processes


From the task manager:

  1. Use Ctrl + Shift + Esc and open the Task manager, then click on the Processes
  2. Go through the list of processes and look for unknown or otherwise suspicious entries.
  3. If you see anything suspicious right click on the process and shoes Open File Location, then terminate the process and delete any files you find in the directory.

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WARNING! If the directory you open from this menu has no files inside of it it’s probably because the malware has hidden them. You need to reveal hidden files and folders in order to be able to see them. Click here if you don’t know how to do that.

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From the start menu:

  1. Press simultaneously the Win button together with the R button (Win+R)
  2. In the Run window that just opened type msconfig
  3. Click on the Startup tab.

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This menu controls which programs are loaded when windows starts after a reboot. Disable anything that seems suspicious. Optionally you can also disable any program that you don’t need and also has a high impact on your startup time.

Feel free to write to us in the comment section with any questions that you may have. Also if we have been helpful to you please share this article to help us reach more people like you.  

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