“Virus” Removal from Chrome/Firefox


In this article we are going to try and help you remove the “Virus”. Our instructions cover all Windows versions as well as most browsers – Chrome, Firefox, Internet Explorer etc.

If you are reading this, you’re probably looking for a way to remove a program called from your PC. Many users have been complaining about this piece of software and we have decided that it is time to create an article, in which we explain to our readers all they need to know with regards to the nagging program. The “Virus” is considered to be a Browser Hijacker. This is a particular type of programs that have the annoying tendency to integrate themselves in your browser (regardless of whether it’s Chrome, Firefox, IE or Edge) and fill it with all sorts of unwanted toolbars, pop-ups, new search engines and sometimes even changing its homepage without your permission. Those are only few of the negative effects that a Hijacker such as this one can have on your browser and your general online experience. This is why it is important to ensure its removal as soon as possible. For that reason, we have developed a detailed guide, in which we will show you how to quickly and effectively uninstall and remove the Hijacker from your PC. You can find the guide beneath the final paragraph of this article. Just note that it is important to first read the article itself in order to better acquaint yourself with the specifics of the “Virus” and other programs of its kind. This would certainly help you avoid such unwanted software in the days to come.

Online marketing

The reason why these Hijackers are so intrusive and always try to modify your browser and fill it with unwanted content has to do with the ever growing internet marketing industry. Browser Hijackers are the perfect tool for online promoting and advertising and most of them come packed with a number of different features that allow them to generate significant amounts of money for their developers. Some programs of this type may actually have some sort of helpful features but this does not make up for the fact that they are usually extremely irritating and obstructive.

How dangerous?

Users tend to think of Browser Hijackers as some sort of noxious Ransomware or Trojan horse virus. While the “Virus” might be incredibly annoying to have around, it usually poses no real threat to your system’s security. Contrary to what many might think, Browser Hijackers are not actual viruses and usually do not seek to harm your computer or data.

You still need to remove it!

While might not be malicious Ransomware, it is still unwanted and there are quite a few reasons for that (apart from what we already mentioned):

  • Hijackers are oftentimes capable of scanning and recording your online searches and general browsing activity. This is a widely employed method that is used for showing you online ads that are more attractive to the individual user based on the gathered information. Though your online account passwords and usernames should be safe, it’s still better if you outright remove any programs that might be spying on your online activity.
  • Some programs of this kind are known to display exaggerated or outright fake error messages that tell the user the only way to resolve the errors is to download/buy some sort of PC optimization tool. Such warnings are nothing but another method for online advertising and should be ignored by you. Most of the time the number of actual errors on your PC is either overstated or there are no any actual errors at all.
  • On top of everything listed so far, your computer might experience severe slowdowns, due to increased RAM and CPU usage coming from This is especially evident with computers that are not very powerful. In some cases, your PC might even start to freeze and your browser to become non-responsive. The only truly effective way to prevent this from happening is to remove

Avoiding Hijackers in the future

In this last paragraph, we will give you several simple but invaluable tips that when applied will help you increase your computer’s safety and decrease the chances of programs like getting installed on your PC in the future.

  • Be very careful when surfing the internet. Even though this might seem like a no-brainer, many people fail to realize just how important it is to be cautious and mindful about what websites you visit. Make sure to stay away from any sketchy and potentially illegal sites, since those can land you all sorts of unwanted software.
  • Make sure to delete any messages that look like spam. Junk mail is one of the most common methods of Browser Hijacker distribution and if you are not vigilant enough, you might end up unknowingly getting some unwanted application installed on your PC.
  • Double-check the installation menu if new programs you are about to install. Oftentimes there are additional applications bundled with the program you are about to get installed. File-bundling is common software distribution method and is frequently used by Hijacker developers as well. If you do not see any add-ons, you might need to opt for the custom installation settings, because the list of added installs might be hidden there. Once you find out what applications have been bundled with the main program, determine if any of them look like potential Hijackers are uncheck them before proceeding with the installation. Removal

Many types of malware will restrict your access to their core files. It is highly recommended that you reboot your PC in safe mode before attempting to use this guide.

  • To enable Safe Mode reboot you PC, then hit F8 repeatedly. When the corresponding menu opens please select Safe Mode with Networking.

WARNING! If you are using Windows 8,0 or later and/or your operating system is installed on a fast SSD drive this may fail to work. In this case click here to see how to start your PC in Safe Mode.

#1: Uninstall the malicious program from your control panel


Enter control panel to look for any suspicious programs, which may have installed on your PC. To do that:

  1. Navigate to your Desktop
  2. Press simultaneously the Win button together with the R button (Win+R)
  3. In the Run window that just opened type appwiz.cpl

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  1. Go through the list of programs and find or anything else that may seem suspicious. Right-click on it and choose the uninstallation option

WARNING! Carefully read any confirmation messages that may be created in the process. Sometimes you may get offers to download more Adware applications and this can be linked to either the Yes or the No answer depending on the wording!

  • Optional:

Go through the list of programs again and check online for any potentially unwanted programs. We have an article that covers this awesome free software that makes sure that your computer is free from bloatware and programs that you don’t need.

#2: Remove From Chrome

Now we’ll remove the extensions that the malware has attached to your browser.

  1. Open your Google Chrome browser.
  2. Type chrome://extensions/  in the URL address bar and press Enter.
  3. Click on “Developer Mode” on the top right and look for the extension installed by and anything that might be related to it. Copy their IDs (the string of letters), then remove them by clicking on the trash bin icon.

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  1. Type Regedit in the Windows Start Menu and press Enter. Go in : HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions and delete the entries corresponding to the suspicious IDs you recorded.

#3: Remove From Firefox

  1. Open Mozilla Firefox browser.
  2. Type “about:support” in the URL address bar and press Enter.
  3. Click on the “Refresh Firefox” button on the right and confirm.

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#4 Remove From Internet Explorer

  1. Open your Internet Explorer internet browser.
  2. Click on the Gear icon on the up right, then on manage add-ons.
  3. Go through the list disable any suspicious extensions.

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#5 Remove any leftover parasitic processes


From the task manager:

  1. Use Ctrl + Shift + Esc and open the Task manager, then click on the Processes
  2. Go through the list of processes and look for unknown or otherwise suspicious entries.
  3. If you see anything suspicious right click on the process and shoes Open File Location, then terminate the process and delete any files you find in the directory.

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WARNING! If the directory you open from this menu has no files inside of it it’s probably because the malware has hidden them. You need to reveal hidden files and folders in order to be able to see them. Click here if you don’t know how to do that.

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From the start menu:

  1. Press simultaneously the Win button together with the R button (Win+R)
  2. In the Run window that just opened type msconfig
  3. Click on the Startup tab.

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This menu controls which programs are loaded when windows starts after a reboot. Disable anything that seems suspicious. Optionally you can also disable any program that you don’t need and also has a high impact on your startup time.

Feel free to write to us in the comment section with any questions that you may have. Also if we have been helpful to you please share this article to help us reach more people like you.  

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