Remove “Virus” (Chrome/Firefox)


In this article we are going to try and help you remove Our instructions cover all Windows versions as well as most browsers – Chrome, Firefox, Internet Explorer etc.

Browser hijackers are among the most widely spread cyber annoyances you may come across while surfing the web. These programs appear to be experts at modifying all of your browsers – Firefox, Chrome, Explorer, Opera. The way they change your browser settings could be the following:

  • your typical search engine might be replaced with a completely unfamiliar new one;
  • your default homepage could be substituted with a different unknown one;
  • your browser might begin to show an overwhelming number of online ads that could seriously disturb your surfing experience;
  • your browser may start to redirect you to possibly unknown, thus shady-looking web pages, whenever you try to open a website.

The above could also be the consequences of an infection with – the program we are thoroughly discussing in the following article. For more detailed information, please proceed with the paragraphs below.

What is “Virus”? is not really a “virus” and should not be regarded as such. Considering its nature as a normal browser hijacker, could not be regarded as a really harmful piece of software. In spite of that, it could be really annoying with its redirecting, pop-ups, banners and unknown search engines. Here is why it is a potentially unwanted program, but not a virus:

  • What identifies as a potentially unwanted piece of software is its ability to redirect users to unfamiliar places online, show too many irritating ads and set completely different homepages. However, it could in fact do some more rather suspicious things. Have you noted that the ads that come to your screen at least slightly resemble the objects of your current search requests? This happens because almost all hijackers could be programmed to regularly review your browser history and change the pop-up campaigns, so that they could fit the profile of your recent searches. Some people find such activity pretty intrusive. Also, some users claim that once infected with such a program, you might get redirected to a contagious web address that might even include Ransomware and Trojans. All these suspicions have resulted in the classifications of the browser hijacker group as a group of potentially unwanted programs.
  • What proves that is not a malicious program is that it is incapable of performing what typical malware like Trojans and Ransomware always do. Such malicious activities include locking up significant amounts of data, asking for ransom, continuously spying on the affected user via their webcam or by copying their key strokes. All these are not typical of any browser hijacker.

Why does such software get developed?

All ad-generating programs known like the different versions of Adware and browser hijackers are created because the marketing industry needs online means for reaching its goals on the Internet. Many producers and manufacturers generously finance the production of ad-showing programs, because they seek more and more tools for promoting what they want to sell to the users. Such advertising agreements do not break the law of any country in any way. You might get redirected to a web page because its owner has paid the developer of to set the redirecting to that particular page in order to popularize it. You could experience too many pop-ups because the hijacker which has infected your PC has been programmed to show them and the creators of the promoted products pay the developers of this particular hijacker for that. This is just a legal business model, nothing more.

How might get distributed?

The possible means of spreading could really be shady, because the infected user could be tricked into installing such a program without having any clue that he/she is doing that. Such a scenario is possible thanks to the most popular source of browser hijackers – software bundles. Such bundles are tempting combos of interesting apps, games and programs which may also contain programs like and normally get spread for free. You might be interested in one of the programs inside such a bundle and may decide to download it. The actual infection, though, could only occur if you venture into installing the entire content of a particular bundle. Choose the installation setting that might take a little more time, but will give you more options – either the Advanced or the Custom one. In this way you will be able to exclude the ad-producing programs from the ones you want to install. In order to remove this program, though, please proceed to our Removal Guide. This is a set of useful instructions especially prepared for cases like yours. Good luck!

Remove “Virus” (Chrome/Firefox)

Many types of malware will restrict your access to their core files. It is highly recommended that you reboot your PC in safe mode before attempting to use this guide.

  • To enable Safe Mode reboot you PC, then hit F8 repeatedly. When the corresponding menu opens please select Safe Mode with Networking.

WARNING! If you are using Windows 8,0 or later and/or your operating system is installed on a fast SSD drive this may fail to work. In this case click here to see how to start your PC in Safe Mode.

#1: Uninstall the malicious program from your control panel


Enter control panel to look for any suspicious programs, which may have installed on your PC. To do that:

  1. Navigate to your Desktop
  2. Press simultaneously the Win button together with the R button (Win+R)
  3. In the Run window that just opened type appwiz.cpl

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  1. Go through the list of programs and find or anything else that may seem suspicious. Right-click on it and choose the uninstallation option

WARNING! Carefully read any confirmation messages that may be created in the process. Sometimes you may get offers to download more Adware applications and this can be linked to either the Yes or the No answer depending on the wording!

  • Optional:

Go through the list of programs again and check online for any potentially unwanted programs. We have an article that covers this awesome free software that makes sure that your computer is free from bloatware and programs that you don’t need.

#2: Remove From Chrome

Now we’ll remove the extensions that the malware has attached to your browser.

  1. Open your Google Chrome browser.
  2. Type chrome://extensions/  in the URL address bar and press Enter.
  3. Click on “Developer Mode” on the top right and look for the extension installed by and anything that might be related to it. Copy their IDs (the string of letters), then remove them by clicking on the trash bin icon.

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  1. Type Regedit in the Windows Start Menu and press Enter. Go in : HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions and delete the entries corresponding to the suspicious IDs you recorded.

#3: Remove From Firefox

  1. Open Mozilla Firefox browser.
  2. Type “about:support” in the URL address bar and press Enter.
  3. Click on the “Refresh Firefox” button on the right and confirm.

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#4 Remove From Internet Explorer

  1. Open your Internet Explorer internet browser.
  2. Click on the Gear icon on the up right, then on manage add-ons.
  3. Go through the list disable any suspicious extensions.

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#5 Remove any leftover parasitic processes


From the task manager:

  1. Use Ctrl + Shift + Esc and open the Task manager, then click on the Processes
  2. Go through the list of processes and look for unknown or otherwise suspicious entries.
  3. If you see anything suspicious right click on the process and shoes Open File Location, then terminate the process and delete any files you find in the directory.

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WARNING! If the directory you open from this menu has no files inside of it it’s probably because the malware has hidden them. You need to reveal hidden files and folders in order to be able to see them. Click here if you don’t know how to do that.

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From the start menu:

  1. Press simultaneously the Win button together with the R button (Win+R)
  2. In the Run window that just opened type msconfig
  3. Click on the Startup tab.

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This menu controls which programs are loaded when windows starts after a reboot. Disable anything that seems suspicious. Optionally you can also disable any program that you don’t need and also has a high impact on your startup time.

Feel free to write to us in the comment section with any questions that you may have. Also if we have been helpful to you please share this article to help us reach more people like you.  

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