Virus Removal (Chrome/Firefox)


In this article we are going to try and help you remove the Virus. Our instructions cover all Windows versions as well as most browsers – Chrome, Firefox, Internet Explorer etc.

If your Mozilla Firefox, Chrome, IE or Edge browser seems to have been invaded by some strange and intrusive program that has changed the browser’s homepage, default search engine and has started initiating redirections to various unfamiliar web locations without asking for your agreement, we can help you get rid of the nagging piece of software. The name of the program that is likely causing the issues you’re currently dealing with is All the information that you might need concerning this unwanted and invasive application can be found in the following paragraphs. You will learn what and other similar programs are used for, whether and how dangerous they can be for your PC and also how to keep them away from your machine from now on.

What is

Before we get any further, we need to clarify what type of program you are currently dealing with. is widely referred to as a Browser Hijacker. These are applications that are commonly used as advertising tools. They excel at promoting different software products, services, websites, etc. And some of them can also gather valuable marketing data, which can later be sold to third parties for extra income. When it comes to whether and how useful they actually are for the users themselves, most Browser Hijackers hardly have any actual functionality that would make it worth keeping them around. Some programs of this kind might actually come with some form of valuable feature, but even then it is up for debate whether that is enough to compensate for the negative traits of the program. All in all, you must remember that in the majority of cases the major goal of this kind of software is to gain profit for its developers.

Are Browser Hijackers some form of malware?

There a different opinions regarding this question. Some refer to Browser Hijackers as malware, due to the fact that most programs of this type have the tendency to invade the user’s personal space and implement different changes to their browsers without asking for permission. On the other hand, there is a significant difference between real computer viruses like Ransomware, Trojan horses, Spyware, etc. and Browser Hijackers. Unlike the aforementioned examples of actual malware, most programs like can hardly cause any harm to your machine or online security, especially if you are being careful around the unwanted application. Browser Hijackers are not inherently malicious and in most cases would not attempt to cause any damage to your system.

Why you must eliminate the Hijacker ASAP

Generally, as soon as you notice that some form of unwanted software has been installed on your PC, your first job should be to see the unwanted program/application removed, even if you do not think it is dangerous. The same should be applied in case you’ve landed Despite not being a noxious Ransomware or a dangerous Trojan, there are still quite a few, to say the least, questionable traits that most Browser Hijackers posses.

  • We mentioned above that some applications of this type are able to gather valuable marketing info. The method they usually employ in order to do that is they scan your online history and recent searches. That way they can determine what you like, which in turn allows for the ads aimed at your browser to be more relevant to your individual preferences.
  • As a very common type of internet advertising tools, a lot of Hijackers tend to fill the browsers of users with all sorts of nagging promoting content such as banners, pop-ups and box messages, which can sometimes get very aggressive and aggravating.
  • Another common issue, especially among less powerful computers, is that Browser Hijackers are prone to cause a system slow-down and even freezes/crashes. This is because sometimes programs of this type require significant amounts of RAM and CPU time for their processes to be supported.

Provide your PC with the best protection possible!

Below this last paragraph, you can find a detailed manual on how to uninstall and remove the obstructive Browser Hijacker. However, before you go there, make sure to memorize the following tips and guidelines and also make sure to use them in future. They will not only help you avoid Browser Hijackers in future, but they will also help you keep your computer safe from more dangerous software such as Trojan horses and Ransomware.

  • Never allow your browser to automatically download anything. Make sure that your permission is always required prior to a file being downloaded onto your PC.
  • When checking your e-mail, be careful not to open any spam letters. If there are any messages that look like spam, directly delete them.
  • Never visit or download software from sites that you cannot trust or ones that look sketchy and illegal.
  • Consider getting an anti-malware/adware tool to further enhance your computer’s security.
  • Always pay close attention for any added applications to the setup wizards of programs you’re about to install since the installer file might actually be a file bundle. Once you see if anything has been added to the main program, remove everything that looks suspicious and potentially undesirable. If you are presented with an Advanced setup menu option or anything similar, go for it and use it to fully customize the installation to your liking. Removal

Many types of malware will restrict your access to their core files. It is highly recommended that you reboot your PC in safe mode before attempting to use this guide.

  • To enable Safe Mode reboot you PC, then hit F8 repeatedly. When the corresponding menu opens please select Safe Mode with Networking.

WARNING! If you are using Windows 8,0 or later and/or your operating system is installed on a fast SSD drive this may fail to work. In this case click here to see how to start your PC in Safe Mode.

#1: Uninstall the malicious program from your control panel


Enter control panel to look for any suspicious programs, which may have installed on your PC. To do that:

  1. Navigate to your Desktop
  2. Press simultaneously the Win button together with the R button (Win+R)
  3. In the Run window that just opened type appwiz.cpl

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  1. Go through the list of programs and find or anything else that may seem suspicious. Right-click on it and choose the uninstallation option

WARNING! Carefully read any confirmation messages that may be created in the process. Sometimes you may get offers to download more Adware applications and this can be linked to either the Yes or the No answer depending on the wording!

  • Optional:

Go through the list of programs again and check online for any potentially unwanted programs. We have an article that covers this awesome free software that makes sure that your computer is free from bloatware and programs that you don’t need.

#2: Remove From Chrome

Now we’ll remove the extensions that the malware has attached to your browser.

  1. Open your Google Chrome browser.
  2. Type chrome://extensions/  in the URL address bar and press Enter.
  3. Click on “Developer Mode” on the top right and look for the extension installed by and anything that might be related to it. Copy their IDs (the string of letters), then remove them by clicking on the trash bin icon.

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  1. Type Regedit in the Windows Start Menu and press Enter. Go in : HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions and delete the entries corresponding to the suspicious IDs you recorded.

#3: Remove From Firefox

  1. Open Mozilla Firefox browser.
  2. Type “about:support” in the URL address bar and press Enter.
  3. Click on the “Refresh Firefox” button on the right and confirm.

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#4 Remove From Internet Explorer

  1. Open your Internet Explorer internet browser.
  2. Click on the Gear icon on the up right, then on manage add-ons.
  3. Go through the list disable any suspicious extensions.

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#5 Remove any leftover parasitic processes


From the task manager:

  1. Use Ctrl + Shift + Esc and open the Task manager, then click on the Processes
  2. Go through the list of processes and look for unknown or otherwise suspicious entries.
  3. If you see anything suspicious right click on the process and shoes Open File Location, then terminate the process and delete any files you find in the directory.

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WARNING! If the directory you open from this menu has no files inside of it it’s probably because the malware has hidden them. You need to reveal hidden files and folders in order to be able to see them. Click here if you don’t know how to do that.

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From the start menu:

  1. Press simultaneously the Win button together with the R button (Win+R)
  2. In the Run window that just opened type msconfig
  3. Click on the Startup tab.

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This menu controls which programs are loaded when windows starts after a reboot. Disable anything that seems suspicious. Optionally you can also disable any program that you don’t need and also has a high impact on your startup time.

Feel free to write to us in the comment section with any questions that you may have. Also if we have been helpful to you please share this article to help us reach more people like you.  

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