Removal (Chrome/Firefox)


In this article we are going to try and help you remove Our instructions cover all Windows versions as well as most browsers – Chrome, Firefox, Internet Explorer etc.

Have you noticed some strange changes to your favorite browser lately? All of a sudden it has started greeting you with a different homepage, than the one you had originally set, and your searches are being redirected to a different search engine from the one you’re used to? Then you’ve definitely come to the right place. In this article we’ll be discussing – the program that has currently taken charge of your browser and is responsible for all the crazy ads that are most likely parading across your screen, every time you try to surf the web. Once you’re done reading what we have to say about this type of program, you’ll find a removal guide that will help you effectively locate and delete this software from your machine.

What is and why is it harassing me? is a type of browser hijacker, but not to worry – it’s not something harmful or dangerous. Its sole purpose is to expose you to massive ad campaigns of popups, banners, in-text links, box messages and various other online advertising materials. The point is to get you to interact with the ads, because this is essentially how the browser hijacker developers profit. They earn revenue based on the amount of clicks their numerous ads land and this is possible thanks to the popular remuneration model called Pay-Per-Click or PPC for short. And while this strategy is perfectly legal and doesn’t place programs like anywhere near the virus or malware category, there are some rather questionable moments related to browser hijackers that we think you ought to be aware of.

For one, their installation methods. It’s very likely that you have no idea how the program in question even ended up on your computer to begin with. And that’s exactly why browser hijackers are often dubbed potentially unwanted programs or PUP’s. The main distribution technique the developers tend to rely on is that of program bundling. As you might guess, very few users would willingly go out of their way to download some program that will be bombarding them with aggressive adverts. So, browser hijackers tend to ‘hitch a ride’ on the back of some other program, one that would typically be distributed for free on some file-sharing website, for example. The added software (e.g., adware or other similar software) is bundled within the installation wizard of the main install and if you skip to customize the setup – you are very likely to wind up installing one or more unwanted programs. Therefore, from now on our recommendation is to always opt for the advanced or custom options in the installed. They will show you all the hidden, added components and you will be able to deselect whichever one of those you don’t want being integrated with your system.  

More risks

In addition to the stealthy installation, there is also some privacy issues related to browser hijackers. What we mean by that is their ability to look into your browsing history record your browsing patterns. It’s likely that you yourself have already noticed the striking similarities between your recent online searches and the ads you’re seeing now. Programs like take that information and apply it to their ad campaigns, customizing it for each and every separate user. That way they increase their chances of you actually interacting with the popups and banners.

However, as you can understand, this type of behavior has not been taken lightly by both the average user and security experts alike. Of course, we shouldn’t miss the tangible risk of being exposed to various cyber threats, like viruses and the awful ransomware, either. With the ever increasing popularity of the ransomware specifically, malvertising is becoming a bigger threat each passing day. It represents the practice of corrupting an existing online ad (by hackers) and injecting malware into it. This way, once an unsuspecting user clicks on this compromised ad, they end up either directly downloading the malicious program, or get redirected to a page with various harmful programs on it. With all that being said, we strongly advise user to abstain from clicking on any of the online ads they see, be they hijacker-generated or other. The simplest and most effective way to ensure you aren’t being exposed to any risks from this software is to remove it and our guide below will readily assist you in that. Removal

Many types of malware will restrict your access to their core files. It is highly recommended that you reboot your PC in safe mode before attempting to use this guide.

  • To enable Safe Mode reboot you PC, then hit F8 repeatedly. When the corresponding menu opens please select Safe Mode with Networking.

WARNING! If you are using Windows 8,0 or later and/or your operating system is installed on a fast SSD drive this may fail to work. In this case click here to see how to start your PC in Safe Mode.

#1: Uninstall the malicious program from your control panel


Enter control panel to look for any suspicious programs, which may have installed on your PC. To do that:

  1. Navigate to your Desktop
  2. Press simultaneously the Win button together with the R button (Win+R)
  3. In the Run window that just opened type appwiz.cpl

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  1. Go through the list of programs and find or anything else that may seem suspicious. Right-click on it and choose the uninstallation option

WARNING! Carefully read any confirmation messages that may be created in the process. Sometimes you may get offers to download more Adware applications and this can be linked to either the Yes or the No answer depending on the wording!

  • Optional:

Go through the list of programs again and check online for any potentially unwanted programs. We have an article that covers this awesome free software that makes sure that your computer is free from bloatware and programs that you don’t need.

#2: Remove From Chrome

Now we’ll remove the extensions that the malware has attached to your browser.

  1. Open your Google Chrome browser.
  2. Type chrome://extensions/  in the URL address bar and press Enter.
  3. Click on “Developer Mode” on the top right and look for the extension installed by and anything that might be related to it. Copy their IDs (the string of letters), then remove them by clicking on the trash bin icon.

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  1. Type Regedit in the Windows Start Menu and press Enter. Go in : HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions and delete the entries corresponding to the suspicious IDs you recorded.

#3: Remove From Firefox

  1. Open Mozilla Firefox browser.
  2. Type “about:support” in the URL address bar and press Enter.
  3. Click on the “Refresh Firefox” button on the right and confirm.

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#4 Remove From Internet Explorer

  1. Open your Internet Explorer internet browser.
  2. Click on the Gear icon on the up right, then on manage add-ons.
  3. Go through the list disable any suspicious extensions.

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#5 Remove any leftover parasitic processes


From the task manager:

  1. Use Ctrl + Shift + Esc and open the Task manager, then click on the Processes
  2. Go through the list of processes and look for unknown or otherwise suspicious entries.
  3. If you see anything suspicious right click on the process and shoes Open File Location, then terminate the process and delete any files you find in the directory.

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WARNING! If the directory you open from this menu has no files inside of it it’s probably because the malware has hidden them. You need to reveal hidden files and folders in order to be able to see them. Click here if you don’t know how to do that.

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From the start menu:

  1. Press simultaneously the Win button together with the R button (Win+R)
  2. In the Run window that just opened type msconfig
  3. Click on the Startup tab.

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This menu controls which programs are loaded when windows starts after a reboot. Disable anything that seems suspicious. Optionally you can also disable any program that you don’t need and also has a high impact on your startup time.

Feel free to write to us in the comment section with any questions that you may have. Also if we have been helpful to you please share this article to help us reach more people like you.  

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